In an effort to be fair…

Everyone gripes about Microsoft being all about money and whatever, perhaps they should take the approach that it appears RedHat Enterprise is taking. Just giving the stuff away to anyone who has an email account! This has got to be the coolest thing I’ve ever seen before!

 

Ok, in all fairness I do have a RedHat account, but it was an account I had to create to download the "eval" copy of RHEL 5.1, so it’s for all intents and purposes blank, no account number, no account activity, well…until this morning.

 

Here is the email I received and only the account numbers have been changed to protect the innocent!

 

From: Red Hat Alert [appredhi@redhat.com]
Sent: Friday, March 14, 2008 8:41 AM
To: jeffpatton@ku.edu
Subject: Red Hat Order Notice

 
Dear Red Hat Customer,

Thank you for your order for Red Hat Subscription Services. Red Hat has
received and processed the following order on your behalf.

If you have any questions regarding this order, please contact the partner
from whom you purchased your subscription.

For Customer Service questions, please contact your regional Red Hat Customer
Service Representative using the contact information provided at the following
link: http://www.redhat.com/about/contact/dir/#custservice

Account Number          : #####
Contract Number         : #####
Red Hat Reference Number: #####

Order Details:     
***************************
Line 1
Quantity   : 22
Description: Red Hat Enterprise Linux (Academic Edition)
***************************
    

Thank you for choosing Red Hat.

Sincerely,
Red Hat Account Management Team

This message was automatically generated.

 

As I said I don’t have anything on my account, here you will a screenshot of my account!

 

Normally you would see something like the following!

 

The black box would have an account number listed which btw, the account number listed in the email is completely different from the account number listed on the website. I’m seriously considering calling RedHat and asking why I don’t see 22 licenses for Enterprise on my account!

 

Ok partial of a phone conversation that happened recently, RedHat is trying to explain why…

Gedanken: apparently somehow, jeffpatton because associated as a purchasing agent for our account

This was verbatim what was said…